Friday, July 30, 2010

How To Beat The System Of Customer Support Voice Mail Menus

Posted by Marsha Marsiglio, The Software Coach at 3:00 AM


www.gethuman.com

  1. Look up the company phone number online
  2. Before you call that number click on www.gethuman.com to see the steps to get connected with a PERSON (not voice mail)
  3. Call U.S.-based call centers during the morning hours on the West Coast
  4. If you are not satisfied with the results (after talking to a human) you can say these magic words: "If you cannot fix my problem, I will be switching to company XYZ!
Marsha Marsiglio

www.thesoftwarecoach.com

239-431-5456

 

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